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How iPad Ordering Changes the Way Diners Tip

May 8, 2015

According to a new study, consumers prefer iPad tipping the most in casual restaurants, compared to fine-dining and even quick-service establishments, and this presents casual-dining operators offering iPad POS systems a chance to improve the guest experience—and thus the tip amount a guest leaves.

These are the findings from a study released in January by Software Advice, a restaurant tech research group. The study found iPad POS systems are more beneficial to restaurateurs than traditional POS systems due to increased upsell functionalities, direct placement of orders to the kitchen, and the ability to offer a streamlined, more positive customer experience.

 

FEBRUARY 16, 2015 By Sonya Chudgar

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