In 2004, self order kiosks were introduced in Singapore, pioneered by MacDonalds and Golden Village cinemas. From then on, it has been an upward trend for the popularity of self order kiosks.
What drove the rapid incorporation of self ordering kiosks in the food and beverage industry? Below are some of the key factors.
Faster service
Customers these days take convenience and efficiency as high priority, therefore they will shy away from long queues in shops and use self ordering kiosks instead. According to a study by Appetize, service times were reduced by 60 seconds on average, and order taking time was reduced by 40%.
Increased customer satisfaction
In the age of digitalization and millennials, customers find it more comfortable to order from self order kiosks instead of having interaction with service staff. Furthermore, self order kiosks do not have emotions, so service standards in your business can be standardized.
Increased order size
A self order kiosk will never forget to upsell or show the latest promotion. This results in customers buying add ons which they never knew they wanted. Appetizing images on the self order kiosks digital menu will attract customers to order more as well.
These are just some the ways self ordering kiosks boost order size, and increase revenue.
I nstant menu updates and cost savings
The digitalized menu on self service kiosks are updated in real time. Which means any new menu items or promotions you add will be instantly available to customers. This also saves you menu reprinting costs and time.
Getting a self order kiosk for your restaurant
Implementing new technology in your business might incur initial start up costs. Therefore, government subsidies are available for MegaPOS self order kiosks, so that it is easier for you to incorporate revenue and efficiency boosting solutions into your business. Contact us at ( +65) 6224 5788 or drop us a request to find out more below.
Fill up your contact details to proceed to the demo booking page.
MEGAPOS Address:
160 Robinson Road
SBF Center #26-02
Singapore 068914
(+65) 6224 5788
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F&B operations range from simple to complex. MEGAPOS Cloud POS systems has all the features that your F&B operations needs and will need as you grow.
Optimised for businesses in the retail industry. Features for all your basic retail operation needs and more.
Online booking of appointments, appointment management, staff sales and commission and customer package redemptions have never been easier with MEGAPOS Salon cloud POS system
MEGAPOS POS Kiosk is designed to meet the needs of F&B businesses that are looking to digitalize their ordering process with a self order kiosk but face space constraints and require a cost effective solution. With MEGAPOS POS Kiosk, you get a cloud POS system and a self ordering kiosk, two in one!