What Makes a Good Cafe POS System?

Every F&B business needs a POS system to handle its transactions. In Singapore’s POS system market, F&B owners are spoilt for choices with the wide range of POS systems available. This is where it may get confusing for business owners as they have to choose one that perfectly suits their business type.

If you are an aspiring cafe boss or are already running a cafe for yourself, this article aims to help to identify 4 key functionalities of a cafe POS system to help you adopt one that suits your F&B business type.

• Easy to use
• Integrated with cashless payments
• Integratable with digital ordering
• Integratable with Food Delivery Platforms

Easy to use

This is easily one of  the most important features of a good cafe POS system and is an often marketed term for softwares such as POS systems. As there are many Cafe POS Systems claiming that they are the most user friendly and easy to use in the market, how do you identify a cafe POS system that is actually user friendly? Here are some key points to look out for:

1. Able to quickly complete an order with minimal clicks
2. Backend and frontend functions are easy to navigate with functions categorised and organised in a way that you are guided through the entire process of performing a function
3. Clean user interface with adequate spacing between buttons for easy navigation
4. Responsive technical support that provides quick solutions and troubleshooting when the need arises.

By getting an easy to use cafe POS system, training new staff will take lesser time, allowing them to add value to the team faster. On top of that, it makes your staff happier as they are able to take orders with ease which matters during peak hours.

Cafe POS Integrated with cashless payment terminals

Even before the Covid19 pandemic hit, Singapore had been working towards being a cashless country and Covid19 became a catalyst to accelerate this growth.

Hence, as most Singaporeans nowadays pay through cashless payment, your cafe POS system should be integrated with cashless payment terminals to make payment easy for customers and for your staff.

On top of that, this integration helps to eliminate the chances of cash fraud which is quite a common occurrence in many F&B businesses.

Cafe POS Integrated with digital ordering

Similar to cashless payments, growth in the use of digital ordering systems such as QR ordering systems and self ordering kiosks had been accelerated by the Covid19 pandemic. 

In order to ensure that your cafe’s front of house and back of house operations communicate seamlessly, your cafe POS system has to be able to integrate with digital ordering systems to function as the central point of communication for both front and back of house solutions. 

Cafe POS Integrated with food delivery systems

Food delivery is a great additional source of revenue for F&B businesses. It also serves as as platform to create brand awareness for your cafe, which is why most F&B businesses have adopted food delivery platforms such as GrabFood, FoodPanda and Deliveroo.

With a cafe POS system that is able to integrate with food delivery platforms, your staff do not have to go through the hassle of managing multiple devices during peak hours. Making changes to your menu on digital ordering systems, cafe POS system and food delivery systems can also be done though a single online portal.

An example of such a cafe POS system would be MEGAPOS POS System. If you are interested in getting a POS system that is built for cafes, click here to see a free demo of MEGAPOS cafe POS system.